Privacy Policy

This Privacy Policy describes how GEM Blends (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from drinkgemblends.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Web browser type

  • IP address

  • Time zone

  • Cookies installed on your device

As you browse the Site, we also collect information about:

  • The pages or products you view

  • Websites or search terms that referred you to our Site

  • How you interact with the Site

We refer to this automatically collected information as “Device Information.”

Technologies We Use

Cookies
Data files placed on your device that often include an anonymous unique identifier.
Learn more about cookies and how to disable them at: http://www.allaboutcookies.org

Log Files
Track actions on the Site and collect data including IP address, browser type, internet service provider, referring/exit pages, and timestamps.

Web Beacons, Tags, and Pixels
Electronic files used to record information about how you browse the Site.

Order Information

When you make or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Name

  • Billing address

  • Shipping address

  • Payment information (such as credit card details)

  • Email address

  • Phone number

We refer to this information as “Order Information.”

When we refer to “Personal Information” in this policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect to:

  • Process and fulfill orders

  • Process payments

  • Arrange shipping and delivery

  • Provide invoices and order confirmations

  • Communicate with you

  • Screen orders for potential risk or fraud

  • Provide marketing or product updates when aligned with your preferences

We use Device Information to:

  • Screen for potential risk and fraud (particularly IP address monitoring)

  • Improve and optimize our website

  • Understand how customers interact with the Site

  • Measure the effectiveness of marketing and advertising campaigns

Sharing Your Personal Information

We share your Personal Information with trusted third parties to help us operate our business.

For example:

Shopify
We use Shopify to power our online store.
Learn more about how Shopify uses your personal information:
https://www.shopify.com/legal/privacy

Google Analytics
We use Google Analytics to understand how customers use our Site.
Learn more about how Google uses your data:
https://www.google.com/intl/en/policies/privacy/

You can opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout

We may also share your information to:

  • Comply with applicable laws and regulations

  • Respond to legal requests such as subpoenas or warrants

  • Protect our legal rights

Behavioral Advertising

We use your Personal Information to provide targeted advertisements and marketing communications we believe may be relevant to you.

Learn more about targeted advertising from the Network Advertising Initiative:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising through the following platforms:

Facebook
https://www.facebook.com/settings/?tab=ads

Google
https://www.google.com/settings/ads

Bing
https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out through the Digital Advertising Alliance:
http://optout.aboutads.info/

Do Not Track

Please note that we do not alter our Site’s data collection and usage practices when we detect a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your personal data

If you would like to exercise these rights, please contact us using the information below.

Please note that we process your information to fulfill contracts we may have with you (such as completing orders) or to pursue legitimate business interests.

Your information may also be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we retain your Order Information for our records unless and until you request that we delete it.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons.

Updates will be posted on this page.

Contact Us

If you have questions about this Privacy Policy, would like more information about our privacy practices, or wish to file a complaint, please contact us:

Email: 

connect@drinkgemblends.com

Mail:
GEM Blends
Attn: Privacy Compliance Officer